Waypoint

Waypoint Privacy Policy

Effective Date: July 23, 2026

This Privacy Policy describes how Waypoint ("we," "us," or "our") collects, uses, and shares information about you when you use the Waypoint mobile application and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

  • Email address
  • Name (first and last)
  • Authentication credentials (managed by Firebase)

1.2 Learning Data

As you use the Service, we collect:

  • Language preferences and learning goals
  • Lesson progress and completion status
  • Quiz and exercise responses
  • Vocabulary and grammar progress
  • Assessment results and language level
  • Bookmarked and saved content

1.3 Content Generation Inputs

When you generate personalized content, we collect:

  • Topic preferences and prompts
  • Content customization settings
  • Feedback on generated content

1.4 Usage Data

We automatically collect:

  • Features and pages you access
  • Time spent in the app
  • Content you interact with
  • Error logs and crash reports
  • App version and updates

1.5 Device Information

We collect:

  • Device type and operating system
  • Device identifiers
  • App installation and usage statistics
  • Push notification tokens (if enabled)

2. How We Use Your Information

We use the information we collect to:

2.1 Provide the Service

  • Create and manage your account
  • Deliver personalized learning content
  • Track your progress and provide recommendations
  • Enable text-to-speech and audio features
  • Process subscription payments

2.2 Personalize Your Experience

  • Adapt content difficulty to your level
  • Recommend relevant lessons and vocabulary
  • Customize content topics based on preferences
  • Remember your settings and preferences

2.3 Improve Our Service

  • Analyze usage patterns to improve features
  • Train and enhance our AI models
  • Develop new content and capabilities
  • Fix bugs and technical issues
  • Conduct research and analytics

2.4 Communicate With You

  • Send service-related notifications
  • Provide customer support
  • Send learning reminders (if enabled)
  • Notify you of policy changes

3. AI-Generated Content and Data Reuse

3.1 Content Generation

We use AI to generate learning content based on your inputs and preferences. This content is created specifically to support your language learning.

3.2 Content Sharing Across Users

AI-generated content may be cached and served to multiple users. This means:

  • Stories, dialogues, and sentences generated for common topics may appear for other learners
  • This improves content quality, consistency, and loading times
  • Your specific personal inputs (like your name or private details) are not shared with other users

3.3 Model Improvement

We may use aggregated and anonymized data from user interactions to improve our AI models and content generation quality. This helps us create better learning materials for all users.

4. Data Retention

4.1 Account Data

We retain your account information and learning data as long as your account is active. This ensures continuity in your learning progress.

4.2 After Account Deletion

When you delete your account:

  • Personal identifiers are removed within 30 days
  • Learning progress data is deleted or anonymized
  • Aggregated, anonymized data may be retained indefinitely for analytics

4.3 Backup Retention

Backup copies may persist for up to 90 days after deletion requests are processed.

5. How We Share Information

5.1 Service Providers

We share information with third-party service providers who help us operate the Service:

Provider Purpose Data Shared
Firebase (Google) Authentication, analytics Email, usage data
Google Cloud Infrastructure, AI services All service data
AI Providers Content generation Learning preferences, prompts
Payment Processors Subscription billing Payment information

5.2 Legal Requirements

We may disclose information if required by law, legal process, or government request, or to protect our rights, privacy, safety, or property.

5.3 Business Transfers

If Waypoint is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5.4 With Your Consent

We may share information with third parties when you give us explicit consent.

6. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit (TLS/HTTPS)
  • Encryption of data at rest
  • Access controls and authentication
  • Regular security assessments
  • Secure cloud infrastructure

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

7.1 Access Your Data

You can access your learning data and account information through the app settings.

7.2 Update Your Information

You can update your profile information at any time in the app.

7.3 Delete Your Account

You can request deletion through the app or by following the instructions at support.waypointlanguage.com/delete-account. This will remove or de-identify your personal data as described in Section 4, subject to the limited retention described there.

7.4 Export Your Data

You may request a copy of your data by contacting us at support@waypointlanguage.com.

7.5 Notification Preferences

You can manage push notification and reminder settings in the app.

7.6 Opt-Out of Analytics

You can opt out of certain analytics through your device settings or by contacting us.

8. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws.

By using the Service, you consent to the transfer of your information to these countries. We take steps to ensure your information receives adequate protection.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect
  • Right to delete your personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your rights

To exercise these rights, contact us at support@waypointlanguage.com.

11. European Privacy Rights

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

Our legal bases for processing include:

  • Contract performance (providing the Service)
  • Legitimate interests (improving the Service)
  • Consent (where specifically requested)

To exercise your rights or for questions about our processing, contact us at support@waypointlanguage.com.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy in the app
  • Sending you an email notification
  • Requiring re-acceptance for significant changes

Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: support@waypointlanguage.com

Data Protection Inquiries: For data access or other privacy requests, email support@waypointlanguage.com with the subject line "Privacy Request." For account deletion, you may also follow the instructions at support.waypointlanguage.com/delete-account.


Last updated: July 23, 2026

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